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  1. #1
    Junior Member
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    Jun 2012
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    5

    Default Windows 8 key can not work

    Hi there,

    Here is the thing.

    I used windows 8 upgrade assistant to upgrade to windows 8 PRO sucessfully yesterday. Today I purchased windows 8 pro with same pc. Then I got a email about refund and it said the new product key will not work. My question is that which windows 8 key will not work, the windows 8 key i had purchase yesterday or the windows 8 key i have found today. Is there any way to find which windows 8 key can not work?

    Thanks.

  2. #2
    Junior Member
    Join Date
    Mar 2012
    Posts
    10

    Default Re: Windows 8 key can not work

    I only know that you can upgrade the to windows 8 rt from win 7 directly with the online purchasing windows 8 key.

    my friend did this successfully. you can have a try.

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  4. #3
    Moderator
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    Jun 2012
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    USA, NC
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    736

    Default Re: Windows 8 key can not work

    MY guess would be that, since you purchased 8 Pro and got and email stating you're receiving a refund for 8 Pro, that the key in question is the key for 8 pro. Since you're all ready running windows 8 you will need to use the upgrade Pro pack. This will allow you to upgrade windows 8 to windows 8 pro.

    Windows 8 Pro Pack - Microsoft Store Online

  5. #4
    Moderator Drew's Avatar
    Join Date
    Mar 2012
    Posts
    1,760

    Default Re: Windows 8 key can not work

    Ken,

    If you ring the following # you can have it sorted for you. It is MS Licensing @ 1-877-426-6010.

    Cheers,
    Drew
    Attachment 2102

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