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  1. #1
    lewist57
    Guest

    Default Activation Error: 0xC004F074 and 4 things that do not fix it

    I pre-apologize if the answer is buried somewhere on this forum already; if it does exist, please point me towards that thread

    OK, bought a used laptop with dual boot Win7x64 / Win8Prox64 in Feb. 2013. Windows 8 booted up and ran just fine for the first six months. I don't know if it had anything to do with it, but I installed Office 13 in the Windows 8 partition not long ago, and it seems that after that Windows 8 kept issuing pleas to "activate windows" (but no complaints from Office 13, which is a HUP installation from my work). On the bottom right side of the screen it now says Windows Pro 8 Build 9200, and on top of that is the light gray plea to (re) activate Windows. There have been no hardware changes to the laptop.

    Finally got annoyed enough this weekend to try to resolve it, without success. Here are the four methods I tried, and the results:

    Attempt 1:

    go to Control Panel > search Windows Activation > choose Windows Activation

    Response:
    Windows isn’t activated
    Windows can’t be activated right now. Try activating Windows later. If this issue persists, contact your system administrator or technical support department for assistance.
    [Activate button]
    Activation details
    Error Code:
    0xC004F074
    The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.



    Pressing the [Activate] button gets you the same response over and over.


    Attempt 2:
    Open the command window as an administrator -
    CMD (run as administrator) slmgr.vbs –ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX (where this is the 25 character key for Windows 8 Pro)

    Response:
    Installed product key XXXXX-XXXXX-XXXXX-XXXXX-XXXXX successfully.

    Next -
    CMD (run as administrator) slmgr.vbs –ato

    Response:
    Activating Windows(R), Professional edition
    Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.


    Attempt 3:
    Open the command window as an administrator -
    CMD (run as administrator) SLUI 3

    Response:
    Enter a product key to activate Windows
    (enter product key)
    Your product key works! Continue when you’re ready
    press [Activate]
    Get same 0xC004F074 error code

    Attempt 4:
    Open the command window as an administrator -
    CMD (run as administrator) SLUI 4

    Response:
    Find available phone numbers for activation
    Click the nearest location:
    Afghanistan
    [Afghanistan is greyed out and you cannot select any other country]
    Click on Next, and get a non-toll free number in Afghanistan to call.


    Attempt 5:

    CMD (run as admistrator) sfc /scannow

    No errors reported.


    All I want to do is (re)activate Windows 8, but it seems to be fighting me all the way. When I google Microsoft Customer Service, the web site has a lot of generic info on generic activation problems, but not this one. When you try to find the United States toll free number for Windows 8 activation (a la SLUI 4), it simply says the software will provide the number. And of course, calling the generic toll free number for Microsoft gets me a real live person that does not list English on their resume as a first (or possibly second) language.

    So questions for the Forum members:
    1) Why did Windows 8 unactivate itself?
    2) What the heck is Key Management Service as it relates to Windows 8 Pro?
    3) Is the version on this laptop not a standalone version? Is it a bogus or hacked installation, and how can you tell for sure? Could a virus have done this?
    4) What is the path of least resistance to fix the activation issue? I will call MS customer service as a last resort, if needed, but wanted to see if there was anything else I could fix on my end before doing that.

    Thanks in advance for your input, ask for any other info that I have not covered.
    Last edited by lewist57; 08-13-2013 at 07:59 AM. Reason: added sfc /scannow command results



Thread: Activation Error: 0xC004F074 and 4 things that do not fix it - Windows 8

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