Hi,

Lots of users are asking driver issue and most of these issue is caused by the improper installation mode. Please note that driver need to be installed in Windows 7 compatibility mode. Please follow these steps as below:

a. Right-click on the driver installation file and click on ‘properties’.

b. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

c. Click on ‘Apply’ and click ‘OK’ and run the file to install it.