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  1. #1
    alphacarina
    Guest

    Default Yet another password oddity

    First post ;-)

    I used to have my password all figured out, or so I thought. I set it up so that I could log on automatically, using my Microsoft mail password and everything worked well for a couple of days. Now when I boot the computer, I get a password error page telling me that my password is incorrect - It's a evidently a different password and one associated with my name and not my e-mail, though I *thought* there was only the one password

    If I hit the 'Retry' button, I get a new block with a couple of keys at the bottom. Nothing I can do will log me on with the first key associated with my name, but if I select the other key, I can then log in by typing my email address and my Microsoft mail password. This happens with every cold boot or reboot

    Obviously, I've reset something somewhere - Anyone care to guess what it was and what I need to do to reset things so I only have the one password and it auto logs on?

    TIA,

    Don

  2. #2
    Moderator
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    Default Re: Yet another password oddity

    Hi alphacarina,

    Welcome to Windows 8 Forums. You may refer to this link and follow the steps to see if that works.
    http://www.forumswindows8.com/tutori...issue-8698.htm

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  4. #3
    alphacarina
    Guest

    Default Re: Yet another password oddity

    Thanks!

    I can log in OK - That's not my problem

    I originally set up only my Microsoft mail password and then when I got tired of typing the password each time I booted the computer, I found out how to make it boot without asking for a password. That worked great for few days

    Then I got to exploring and evidently, I changed something. It looks to me like I now have a personal password associated with my name, because when I boot the computer now, it comes up with my name and gives me the incorrect password indication. I don't recall ever entering any personal password, so I don't know what it is - There must be something stored there, because when it boots, it says my password is incorrect

    When I hit the 'Retry' box, I get two keys. The illuminated one is (I think) for my personal password, because I can't enter anything there which it will accept. If I hit the other key, it switches to my e-mail password and if I type in my e-mail in the top box and my Microsoft mail password under that, it boots

    Is there some way to delete the personal password (assuming that's my problem) so it will automatically boot with my mail password like it used to do?

    Thanks again,

    Don

  5. #4
    Moderator
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    Aug 2011
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    Default Re: Yet another password oddity

    Hi Don,

    Thanks for information. I have never met such kind of problem. I am not sure what is "personal password". Can you show us a screenshot?

  6. #5
    alphacarina
    Guest

    Default Re: Yet another password oddity

    Thanks for the reply - No, I don't have any way to post a screenshot. Sorry

    I don't really think it's a 'personal (user) password' either, because I havent set any. To my knowledge, the only password is the one for Microsoft mail. Odder still, though it won't 'take' that password when I click on 'Retry', but if I let the machine set for 2 or 3 minutes after it boots without entering anything, it goes to another page asking for a password and *then* it will take the password

    I'm trying my best (unsuccessfully so far) to transfer my OS over to a SSD to replace the HDD and it looks like I may have to find a way to do a clean install . . . . I might even have to pay for another copy of Win8. If it comes to that, I'm sure my password problem will go away - It used to boot without me having to enter anything last week and I'm sure it will again with a clean Windows install

    Thanks,

    Don

  7. #6
    Bakerpgw
    Guest

    Default Re: Yet another password oddity

    I have exactly the same problem. I recently changed my Outlook password, and now when I start my computer I get a message saying that my username or password is incorrect. When I click on 'Retry' I get a new block with a couple of keys at the bottom. If I click on one of them I can enter my new Outlook password and this works. But I don't want to have to do this every time I start my computer. There is obviously some password on my computer somewhere that I can't find and that I need to change to be the same as my Outlook password. Where can I find this and how can I change it?

  8. #7
    Moderator Drew's Avatar
    Join Date
    Mar 2012
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    1,760

    Default Re: Yet another password oddity

    Have you guys tried going to User Accounts & looking @ what P/Ws are there, be they 1 or more, old or new? Might be worth checking there & see if the situation can be resolved @ that location.

    Just > Start or ALL Apps screens & type U-S-E-R. When the Search Bar shows click on User Accounts... then Passwords section.

    And, yes, your MS Live ID is your E-mail & its P/W and, yes, that serves both for E-mail & PC log-in.

    If you can't get it sorted, I have a phone number for Microsoft that you can raise the issue w/ their Support.

    Cheers,
    Drew
    Attachment 3086

  9. #8
    Moderator
    Join Date
    Jun 2012
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    Default Re: Yet another password oddity

    With out having your MS account associated to a mobile phone....resetting the MS account password takes 30 days. Unless they changed it or updated the process. This link should help......

    Forgotten password and other sign-in problems - Windows Help

Thread: Yet another password oddity - Windows 8

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