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  1. #1
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    Default Norton won't let me install a windows update for an amd driver

    Norton won't let me install a windows update for an amd driver I have because it says it's a threat.

    When I select optional update for AMD HD 6520, Norton says "Auto protect blocked security risk Suspicious.Cloud.7.F. Your Computer is Secure"

    Does anyone know how can i install windows update driver? Thanks.

  2. #2
    Senior Member Medico's Avatar
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    Default Re: Norton won't let me install a windows update for an amd driver

    Temporarily disable Norton during the process.

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  4. #3
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    Default Re: Norton won't let me install a windows update for an amd driver

    It could also be that Norton, or the version that you're running, isn't compatible with Windows 8 yet. Have you tried checking to see if it is? The reason that I state this, a 90 day trial of Norton Internet Security 2012, which came bundled with another app that I installed, caused Windows Update not to work, as well as IE10.

    No process should be interfering with Windows Update, unless the user selected to do so, which is inadvisable. Some updates are for the protection of the user & isn't optional. Norton can be disabled during the process, but you need to get to the bottom of why it's blocking Windows Update from working.

    Cat

  5. #4
    Senior Member TechnoMage's Avatar
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    Default Re: Norton won't let me install a windows update for an amd driver

    Danica, Norton is the threat! Get rid of it.

    Of all the tools on my Utilities CD, the Norton removal tool is the one I use the most.
    I'd rather have any virus on my computer than Norton. The viruses are easier to get rid of.

    TM
    A man with experience is never at the mercy of a man with an argument.
    Backup! Backup! Backup! Ghost rocks!

  6. #5
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    Default Re: Norton won't let me install a windows update for an amd driver

    Although the newer versions of Norton does have improved resource usage, it's no better of a product than it was than the years it was a well known resource hog. Oftentimes, a reboot is required for updates, meaning that if one has several pages open, doing work, like I am now, I'd have no protection until I did reboot.

    Then I'd have to re-login to the site(s), & start over. This is a nuisance that I can live without. Only if the program itself updates (like from 2012 to 2013), could I see the need for this, & even then, the user should be notified prior to a major update, as a convenience to such. Unless it's a mass mandatory update (like an emergency one to protect against a severe threat), security should stay out of the user's way.

    And as far as threat protection goes, there are many better security apps than Norton. Here's one, Windows 8 ready, for $9.95 (AV only). This is a time limited offer. Note that this site has other good deals.

    Downloadcrew Software Store - AVG Anti-Virus 2013 [1-PC] - 75% off MSRP

    There are others as well. Many has a 15 to 30 day trial to test the product to see if it meets your needs. That may be your best option, to see what is compatible with your computer & you feel comfortable with.

    The built in Windows Defender is a good option, but I highly suggest to get Malwarebytes (MBAM) Pro to go with it. It can often be found at Newegg, Fry's, Amazon & other sites for 50% off, plus sometimes a bonus, like a Flash drive is included. It's also Lifetime protection, no renewals from year to year. One should use more than one layer of active security (but not 2 AV's together) for optimal protection. MBAM catches the nasty malware that many AV/IS suites misses, & they all miss some.

    The Windows Defender that ships with Windows 8 is a complete AV/AM solution, unlike the version that's on Windows 7 & below. It is similar to MSE, which is improving with each release. Currently, I'm testing the next version (beta) of MSE on a Windows 7 install, it will also be a AV/AM app, & an improvement over the present version. Note that I'm not pushing Windows Defender on anyone, just advising that it's there for your immediate protection, out of the box, after updating.

    It's far better than Norton, & is not in the users way.

    Cat

  7. #6
    Senior Member TechnoMage's Avatar
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    Default Re: Norton won't let me install a windows update for an amd driver

    I'm currently running AVG 2013 FREE and it works great on Win-8, both RP and RTM.

    It's hard to beat FREE! And you don't even have to pay for it! Eh?

    TM
    A man with experience is never at the mercy of a man with an argument.
    Backup! Backup! Backup! Ghost rocks!

  8. #7
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    Default Re: Norton won't let me install a windows update for an amd driver

    I certainly have to agree with TM on the latest AVG 2013 Free, it's fine for most home users. It has improved over the last couple of years & has became a real contender again, after some issues with Windows 7 (note that AVG wasn't the only app that didn't play well with 7).

    Fast scans, simple interface, Free Phone support when needed. Of course, like any other company, they would rather sell products than give them away, but the Free version uses the very same virus definitions that their top of the line paid Internet Suite has. There are some users that may benefit from the full suite, but those who uses common sense computing, meaning to stay away from known bad sites (Facebook is one of them), free porn, hacked software that contains who knows what (many times one would wished that they had bought these).

    And keep your computer updated. Stick with a Forum, such as this one, you'll receive notices for critical updates that's needed to protect you & your computer. No security app can guard against not applying critical hotfixes/patches when available, there was just one for IE7, 8 & 9, as well as a critical update for the Flash component for IE10.

    Microsoft Security Advisory: Update for Vulnerabilities in Adobe Flash Player in Internet Explorer 10

    One other app that's also good & free of charge is SuperAntiSpyware. Update & run it once a week, a short scan is OK, as this scans common areas where spyware may be hiding, as well as ad & tracking cookies, & some trojans. Sometimes, a reboot will be required for removal of moderate to severe threats. These type of threats aren't to be taken lightly, some may brush them as harmless, I never take any threat as such. Get the app here. There may be an occasional nag screen to upgrade to Pro, there's no extra benefit to having Pro, as I did, & still had to configure scans to purge the OS of threats.

    Download SuperAntiSpyware 5.5.1016 - FileHippo.com

    And here is the link to AVG 2013 Free.

    Free Antivirus | Download Free Virus Protection Software | AVG

    It's best to try these things while Windows 8 RP is just that, a pre-release OS. Nothing to lose. As always, I recommend to backup (a full disk image of) your computer PRIOR to making huge changes, that way, if there's problems, one can easily revert to the backup to get back on track in minutes.

    Cat

  9. #8
    Senior Member TechnoMage's Avatar
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    Default Re: Norton won't let me install a windows update for an amd driver

    I install AVG FREE for every one of my computer customers (I'm in the business) and they, like me, stay totally virus free. Most of my customers are elderly and only use their computers for email and maybe a few simple games.
    So they don't want to be bogged down by doing computer maintenance.
    AVG has always been customizable to do a daily update and scan, automatically, with no user intervention at all.
    Even the FREE version, checks email and all programs that run on the PC, in real time.

    If AVG were not the best program for the job, I would certainly not be using it.

    Several other programs that work well along with AVG, are FREE and add additional layers of protection, are:
    Malware Bytes
    Super Anti-Spyware
    Spybot Search & Destroy
    and, Spyware Blaster


    Auto Updates are not available for those programs unless you purchase the PRO versions.
    But in just a few minutes, once a week, you can keep them all up to date.

    Spyware Blaster is a spyware blocker and does not perform a scan. It works with your browsers, to block spyware at its source. A similar function is available in Spybot S&D, called, "Immunization".

    Having any program like the ones above, without getting at least Weekly updates, is absolutely Worthless.

    Be Safe, and Happy Computing!

    TM
    A man with experience is never at the mercy of a man with an argument.
    Backup! Backup! Backup! Ghost rocks!

  10. #9
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    Default Re: Norton won't let me install a windows update for an amd driver

    Just installed AVG 2013 Free on 8 RP a couple of hours ago, it's working well, auto updating/scanning configured. Although on the AVG site, it stated one had bare protection with the Free version, during the install it revealed that it offers plenty of security, configurable email protection, ad/tracking cookie & rootkit scanning, & more.

    A lot of protection at ZERO cost. A little impact on system resources during scanning, but no difference otherwise. Note that all security products uses system resources to some extent, some more than others, especially during scanning. AVG 2013 Free (on my desktop) during scanning is about that of MSE, not bad at all. And my desktop is also a low spec 64 bit one (1.5GHz dual core non-HT CPU, 4GB DDR2 PC2-6400 RAM), if it were heavy, it would cripple it, like some others has.

    Prior to this morning, I was running Windows Defender on this month old install. During my first time optimization scan, AVG 2013 Free found no threats, but I've been running short scans daily with Defender & SuperAntiSpypware before shutdown (in addition to WD's built in protection), & MBAM Pro is configured to short scan 6 days per week & a Full scan on Sunday. And this is on a dual boot drive, ESET Smart Security 5 scans this OS & the shared Data partition from 7 Ultimate beside of it. So I wasn't surprised to have found a clean system on the first scan.

    I feel confident in recommending AVG 2013 Free to all Windows 8 users. This gives us at least one Free choice, other than WD.

    Cat

  11. #10
    Senior Member TechnoMage's Avatar
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    Default Re: Norton won't let me install a windows update for an amd driver

    What I do, and suggest that others do, is set the scans to go off at a time when you'll be busy doing something else, like having supper or watching the six o'clock news.
    Almost everyone, even an old bachelor like me, has time during the day when the AV/AS software can do its thing, in peace.

    My seven year old PC, is no Super Computer, but I can manually start up all my scanners at once and still sit here and work the forums, read my mail or play some Mahjong with little or no interference.
    The very first time I tried that I was thinking, "she's either gonna GO or BLOW" and then I thought of the saying of the Monster Truck drivers..... "Go big, or go home!"
    She didn't blow up, but ran like a scalded dog!

    Any computer, properly tuned, should be able to do likewise.

    Anyway, timing is everything. So set your scans when they can have total access to your PC.
    It's the least you can do..... Eh?

    TM
    A man with experience is never at the mercy of a man with an argument.
    Backup! Backup! Backup! Ghost rocks!

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