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  1. #1
    Nathan
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    Default How to remove virus?

    Hi all,

    My windows get a virus. I accepted a file and once I got it all my icons changed to chrome. I change file assosiations and couldn't find the EXE. So now everytime I click something with .exe it is .lnk to chrome. What's the fix for this?

  2. #2
    Senior Member Medico's Avatar
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    Default Re: How to remove virus?

    You could reinstall Win 8 with a new ISO file, slow burn to DVD and custom install with a disk format during the installation.

    You could try booting to safe mode and installing and running MalwareBytes antimalware and a good full virus scan.

    Win 8 Pro will be released for sale this Friday. Just but the new version and do a complete Custom Install while wiping out the old installation. This should eradicate the virus.

    Next, change your habits so you don't get viruses!

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  4. #3
    Senior Member TechnoMage's Avatar
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    Default Re: How to remove virus?

    When will people learn......Chrome is the same as a Virus! It jumps on peoples computers without being asked and tries to just take over.

    System Restore might be used to GO BACK to before the infection occurred, but failing that you're stuck with trying to UN-Install it. It can truly become a nightmare.

    Having a good backup or your OS drive, in such cases is always the best way out.
    Everyone, intelligent enough to operate a computer, should know that by now.
    But as much as we've harped on that topic, there is still that large percentage of users who pay us no attention.
    Hell, just read our signature lines!!!!! Backup! Backup! Backup!

    I'm getting tired of even talking about it. Eh?

    TM
    A man with experience is never at the mercy of a man with an argument.
    Backup! Backup! Backup! Ghost rocks!

  5. #4
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    Default Re: How to remove virus?

    For the life of me, I just can't understand why computers users doesn't spend the time to backup their computers. While at the same time, many have hundreds, if not thousands of dollars of games, movies & other apps installed.

    Not to mention personal data that if not backed up, cannot be replaced.

    And some of the same spends hundreds of dollars on the latest GPU & other hardware, yet won't even bother downloading a Free backup app to image their computer with. While it's in good working order. Depending on who's doing the estimating, 70 to 90% of home users has no backup plan in place. This, in the year 2012, is totally unacceptable. Unfortunately, many of these are the same that doesn't have a security plan in place, when there are a handful of good, Free security apps to use.

    That's why MS gave MSE as an optional update to Windows XP, Vista & Windows 7 users. And Windows Defender as built in spyware protection for Win 7 users (optional for XP/Vista users).

    And why Windows 8 has a built in AV/AM app in Windows Defender (not to be confused with the app for the above). The only thing the user needs to do is update & run the app, a short scan twice daily, a Full scan twice weekly. This is in addition to it's built in scanning. It's also good to have the free version of MBAM to clean up anything really nasty.

    Of course, a lot of this would be unnecessary if users would only backup their computers on a regular basis. I used to run a disk image once a month, now that I have a SSD, every two weeks. Being that my desktop install is also new & uncluttered, I go ahead & backup that one also. Data, I backup more often, depending on what it is, or how often it changes.

    Don't depend on System Restore for this, as it's when one needs it the most, the restore points are gone. They were more dependable on XP than today. I remember that I could go as far as 3 to 4 months back in time on that OS, more than once.

    OK, enough of this, if Windows Defender or MBAM doesn't clean the virus, there are other options. The ESET Online Scanner is a good one & is free. I always run it on all new installs before imaging the OS. Make sure to run it from IE for better scan control (more options).

    Free Online Virus Scanner | ESET

    This one takes longer, but one thing for sure, every byte of data on the drive is scanned. This emergency kit can be ran from a Flash drive, just make sure to have plenty of room for the app & updates. It's best to get a new version when needed for this reason, updating an older version can take a lot more space & time to update. Get it here. It's a potent app, perhaps the most of it's kind.

    Emsisoft Free Emergency Kit: portable malware scanner | Free removal of Viruses, Bots, Spyware, Keyloggers and Trojans

    If by chance there are repeated infections, like Medico stated above, it's time to change browsing habits. And when a app is downloaded, make sure to scan it again before opening. MBAM is good for this task, just make sure to update it first. Make sure that apps are downloaded from a reputable source. Sources like Mediafire, Rapidshare & other like sites are among the worst for having virus/malware loaded apps. Though a few are legit, that's where using good judgement comes in.

    Best of Luck,
    Cat

  6. #5
    Nathan
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    Default Re: How to remove virus?

    Thanks for all answers.

    I fixed this by upgrading to Windows 8 PRO. Now everything is ok.

  7. #6
    Senior Member Medico's Avatar
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    Default Re: How to remove virus?

    Now change your habits so you do not become infected again.

  8. #7
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    Default Re: How to remove virus?

    The best antivirus app is the one behind the keyboard. Clicking onto flash ads, downloading everything in sight that's free, participating on some social sites, opening emails of unknown sources (failed package delivery is a HOT one). Lots of things to list, these are a few of them.

    And downloading from filesharing sites, usually cracked software loaded with spyware/malware that even the best of scanners can't remove. Some even runs complete OS's from these type of sites, this is very dangerous, as who knows where the user's personal info is going, & worse yet, what's being done with it.

    Just a few things to think about, even the top notch security suites cannot protect the user from themselves. It's too easy to override security.

    And run daily scans with your choice of security. I'm not into telling users what brand to run, but whatever is installed, keep it updated & ran daily. Short scans designed to get to critical areas doesn't take long, & with many brands, can be ran in the background. Don't ignore warnings that's generated.

    Cat

Thread: How to remove virus? - Windows 8

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