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  1. #1
    Junior Member
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    Default how do I remove this quarantined software

    I need help removing PWS:Win 32/Mafagent.A . MSE calls is dangerous software that captures passwords. It is quarantined , however. I have no option when I select that item in History to remove it.

    How do I remove it ?

    Any advise? Thanks in advance!

  2. #2
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    Default Re: how do I remove this quarantined software

    May be this:

    C:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Quarantine\

    That's the place, as I recall, when I was looking for the MSE quarantine folder. At one time, I had CCleaner delete the contents of this folder, but once, it caught an app that was a false positive, so I removed it from CCleaner's list to clean.

    Hope this helps!

    Cat

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  4. #3
    Senior Member Medico's Avatar
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    Default Re: how do I remove this quarantined software

    Win 8 CP does not have a user accessible Documents and Settings. This is an old XP folder.

    Control Panel, Windows Defender, Settings, Advanced, you can set how long to keep quarantined files until they are removed.

  5. #4
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    Default Re: how do I remove this quarantined software

    Sorry about that. I thought that the OP was actually referring to MSE, not WD. Yes, it was an XP folder, it's the only OS that I run MSE on anymore.

    Once Windows 8 goes RC, I may not install ESET Smart Security 5 & go with WD + MBAM Pro myself. The MBAM Pro package arrived today, being that I already had the free version (running in active Trial mode) installed, all that I had to do was enter the 2 keys required to activate it. WD & MBAM Pro ought to be decent protection together.

    As Ted pointed out, if checked, the quarantined files will be deleted based upon your preference. But that box has to be checked for it to happen.

    Cat

  6. #5
    Senior Member Medico's Avatar
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    Default Re: how do I remove this quarantined software

    maip, did that work for you? Please post back to let us know. Thanks.

Thread: how do I remove this quarantined software - Windows 8

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