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  1. #1
    Junior Member
    Join Date
    Aug 2012
    Posts
    1

    Default getting error 0x80070424 when trying to open Defender or Firewall.

    Hi all,

    I have been getting error 0x80070424 when trying to open Defender or Firewall. I had a virus and completely cleared it out but in the process lost these programs.

    I have run the mircosoft fix it program and it says it cannot fix firewall.
    In the services page, it will not let me start Windows defender, I get an error.
    Also, I did an sfc/scannow in the command prompt and it still won’t work.

    What else can I try?

  2. #2
    Moderator
    Join Date
    Mar 2012
    Posts
    2,337

    Default Re: getting error 0x80070424 when trying to open Defender or Firewall.

    esperanza, welcome to the Forum!

    My suggestion is straight & simple. Don't pull your hair out over this beta OS trying to figure what is wrong, reinstall it. By the time you ran the sfc /scannow command, this could have been almost completed, other than updating & reinstalling your apps. There is no activation limit on this pre-release OS.

    Especially being that it had that bad of an infection. Once you reinstall & update, make a backup image of the install, that way you'll have it clean installed again with updates in 10 minutes.

    Other than that, try to remember why the computer became infected & avoid these activities, sites, or whatever. Run a Full scan with Windows Defender weekly, & install the Free version of Malwarebytes & run this scan weekly also, spreading it out 3 or 4 days between scans. Here is the download link to MBAM.

    Download Malwarebytes Anti-Malware 1.62 - FileHippo.com

    Best of Luck,
    Cat



Thread: getting error 0x80070424 when trying to open Defender or Firewall. - Windows 8

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