Hello everyone,

Can someone here help me?

When I try to download and open a document, eg a word or a pdf file, the computer make an a 'file conversion' using 'windows (default)' and the document is just a jumble of letters and symbols and unreadable.

I am guessing maybe its related to one thing. A little while ago i tried to open a pdf file in word to send to someone and couldn't - since then I have this problem.

How can I fix this?

There may be a corruption in the default PDF app in your Win 8 RP. Perhaps you can install something like Foxit Reader and see if that will work for you.

You need to change something in The 'Associate a file type or protocol with a program", in default program.

1. Find a file of that type using Windows Explorer
2. Right click it, then click Open With...
3. In the resulting window select the program that ought to open the file
4. Click to highlight that program
5. Tick the box that says "Always use the selected program to open this kind of file"
6. Click OK

If it is a default file problem you can also set all Program Defaults at Control Panel, Default Programs