Hi. I'm posting on behalf of my little sister. I have searched the forum however nothing seems to fit her problem.
Win: 8 Home Premium
Spec: AMD Dual Core Athlon X2 QL-66 2.2GHz, 320GB HDD, 2GB RAM, 15.6" HD LED, DVDRW, ATI HD3200
Whilst browsing the internet (IE8), the broadband service failed, unknown at the time, usually it's a blip by our POS router and service resumes as normal after restarting the computer. However this time it recommended a system restore and since my little sister isnt that clued up she selected yes. The restore sequence started and restarted at the end.
Now thats as far as it got. Now when the system boots we just get a mouse pointer in the middle of a blank screen and nothing else happens. We can move the pointer using the mousepad but do nothing else with it.
Can someone please help and suggest a course of action? BTW I must point out that Windows 7 is an OEM install and we do not have an original installation disk.
Thanks in advance