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  1. #1
    Pritam
    Guest

    Default You have experienced an error

    Hi all,

    I download the Microsoft Office 2012 Pro For free on my windows 8 release preview and it pop up and I see "You have experienced an error. Please clear all your cookies and try again." I clear all cookies, then tried again, still same issue. Do you have any suggestions?

  2. #2
    Senior Member Medico's Avatar
    Join Date
    Mar 2012
    Location
    USA
    Posts
    3,606

    Default Re: You have experienced an error

    Uninstall Office 2013 (there is not an office 2012) and download and reinstall it again.

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  4. #3
    Moderator
    Join Date
    Aug 2011
    Posts
    1,157

    Default Re: You have experienced an error

    Hi Pritam,

    Welcome to Windows 8 Forums.

    Create a new user, log onto the new user, start IE and then download to a common location (say a new folder c:\downloaded programs), it would work fine.

Thread: You have experienced an error - Windows 8

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