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  1. #1
    Junior Member
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    Sep 2012
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    Default Office 2010: Error 25004

    Thanks for reading my thread.

    I am trying to install office 2010, however, I get an error message, saying that:

    Office 2010: "Error 25004. The product key you entered cannot be used on this machine"


    Thanks again.

  2. #2
    Senior Member Medico's Avatar
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    Default Re: Office 2010: Error 25004

    Are you sure you entered the product key correctly? I was able to install Office 2010 with my original product key. Perhaps you have used that copy of Office 2010 more than is specified by the EULA. You can only install a single copy of Office 2010 on one desktop and one laptop PC owned by the same person. You might have to call MS to get assistance.

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  4. #3
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    Default Re: Office 2010: Error 25004

    If you had the Office 2010 beta installed, please remove all traces of it, this includes add ins that you might have installed such as the Outlook Social Connector or Outlook Hotmail Connector.

    Also try clearing out your temporary Internet Files.

    Click Start, type: %temp%

    Hit Enter

    Delete the contents of that directory

    Restart and try installing again.

    From Office 2010 Professional Plus Trial Installation error 25004

Thread: Office 2010: Error 25004 - Windows 8

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