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  1. #1
    Junior Member
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    Question Xbox: Unable to login on Windows 8 RTM

    I have been using Xbox Live since Windows 8 Consumer Preview to Release Preview. It works flawlessly and I am able to login. However, after I clean install Windows 8 RTM for few days, I am not able to login at all in Xbox Live/Games app since. When I access the app, the Sign In icon keeps rotating forever, and when I switch to other app or go back to Start menu and switch back to Xbox/Games App again, the application just freeze/hang, not responsive at all. It's the same with Music App. Any game that requires Xbox Live is also unable to login.

    Any idea how to fix this?

  2. #2
    Senior Member Medico's Avatar
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    Default Re: Xbox: Unable to login on Windows 8 RTM

    Where did you get the RTM code? It works fine for me. Perhaps it was not from a reliable source.

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  4. #3
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    Unhappy Re: Xbox: Unable to login on Windows 8 RTM

    Quote Originally Posted by Medico View Post
    Where did you get the RTM code? It works fine for me. Perhaps it was not from a reliable source.
    My Windows 8 License is from MSDN Subscriber.. It's genuine copy.. I have tried to uninstall the Games app, and install again.. But same problem occurs, and I notice from Event Viewer, there is this entry:

    Fault bucket -1100878205, type 5
    Event Name: MoAppHang
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Microsoft.XboxLIVEGames_1.0.928.0_x64__8wekyb3d8bb we
    P2: praid:Microsoft.XboxLIVEGames
    P3: 6.2.9200.16384
    P4: 50107c6e
    P5: 67eb
    P6: 2097152
    P7:
    P8:
    P9:
    P10:

    Attached files:
    C:\Users\xxx\AppData\Local\Temp\WER25FD.tmp.xml
    C:\Users\xxx\AppData\Local\Temp\WER25FE.tmp.WERInt ernalMetadata.xml
    C:\Users\xxx\AppData\Local\Temp\WER260F.tmp.hdmp
    C:\Users\xxx\AppData\Local\Temp\WER26FA.tmp.dmp

    These files may be available here:
    C:\Users\xxx\AppData\Local\Microsoft\Windows\WER\R eportArchive\AppHang_Microsoft.XboxLI_6fecb49b349f 8ddcdc1cf8a5eddb418c374672c_1636427e

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: cca3da47-ec27-11e1-be68-bcaec5e4fb2f
    Report Status: 0
    Hashed bucket: daec7cbafd767f3af1bc1aa3ca405762

Thread: Xbox: Unable to login on Windows 8 RTM - Windows 8

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