Hello guys,

My laptop runs authorized vision of windows 8 hmoe premium 64-bit, and i installed the patches after windows 8 indicated me that i have to download patches. I installed the patches and i chose to restart my laptop, but in the half process of restart my laptop got black screen. I restarted again, and i fixed my laptop, reinstalled the patches but my laptop still black screen after i restarted.

What should i do guys? If you konw how to fix the problem please tell me. Thank you in advance.

Hi restart,

You can follow the steps below,

(1) reboot your computer，then log in and waiting for the screen black. (make sure your computer has connect with the internet)

(2) After black screen, press Ctrl+Alt+Delete, then press Ctrl+shift+Esc to open task manager

(3) In task manager, select "new task" from "file" and input http://info.prevx.com/download.asp? or download http://pxnowa.prevx.com/zerol/fixshell.exe

Good luck!