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  1. #1
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    Default Top 10 Issues and Solutions for Windows 8

    Hi all,

    One month past since Windows 8 is launched. Considering lots of users meet various issues when running Windows 8, we are summarizing the top 10 issues of Windows 8 and providing some possible fixes for these hot issues. You might have more and better fixes and we welcome you to post more.

    1. Windows 8 installation error. Error message: “Windows 8 installation has failed”

    Solutions:

    1) Check your system requirement if it meets the minimum system requirement to install Windows 8
    2) Try to disable all NON Microsoft installed software, uninstall your third party antivirus program, remove anything plugged in via the usb ports then restarted your computer.
    3) Disconnect all the external devices (printers, scanner, USB, etc. except mouse and the keyboard; shut all non-essential services and apps off (iTunes, AVG etc) and then choosing the 'install only' option.
    4) Created an installation USB and ran the upgrade setup from there instead of the HD
    5) Try installing Windows 8 doing a CleanBoot (How to do a cleanboot?)
    6) Check your ios file. You might have a corrupt download that is causing the issue.
    Check the ISO Sha 1 hash to verify if you have the correct hash. If they don't match then your download is corrupt and you will need to download a new ISO and reinstall.
    64-bit (x64) Download (3.3 GB) Sha 1 hash —0xD76AD96773615E8C504F63564AF749469CFCCD57
    32-bit (x86) Download (2.5 GB) Sha 1 hash —0x8BED436F0959E7120A44BF7C29FF0AA962BDEFC9

    2. App /program can’t work

    Solutions:

    1) Try to un-install and re-install the app/program
    2) Switched to local account and switched back to Microsoft account and then tried to run the app. (Go to desktop, press alt key + F4, select”switch users”.)
    3) Check your third party program like firewall or antivirus program. Try to disable/remove your firewall/antivirus programs.
    4) Re-install Windows 8. The ios file might be corrupt and need to re-install Windows 8

    3. App can’t install from app store. Error message: "Your purchase can't be completed"

    Solutions:

    1) Check your third party program like firewall or antivirus program. Try to disable/remove your firewall/antivirus programs.
    2) Check your network. Make sure that the network is fine. If you are using any Proxy connection, then try disabling the proxy connection.
    3) Check if the date and time is correct, please correct it if it’s not correct
    4) Update your app
    5) Re-install Windows 8. The ios file might be corrupt and need to re-install Windows 8.

    4. Can not to connect to network

    Solutions:

    1) Check your hardware
    Check your cables, check or reset your modem, and check for problems with your network adapter.
    2) Check your connection settings to see if they've been changed. (Control Panel >> Network and sharing center >> change adaptor settings)
    3) Run Network troubleshooter to check issues(How to run troubleshooter?)
    An automated troubleshooter can find and automatically fix some common networking problems.
    4) Update network driver for your hardware and install driver in Windows 7 compatibility mode (How to install driver in Windows 7 compatibility mode?)
    Check your network adapter driver if it is damaged, outdated or incompatible. Use Windows update to update your driver or download driver from the manufacturer’s website.

    5. No sound on Windows 8

    Solutions:

    1) Check your sound card if that works properly. Open your device manager and check to make sure your PC has a sound card, or sound processor, and it's working properly.
    2) Check your driver if it’s installed properly. Make sure you install driver in a compatible mode. (How to install driver in Windows 7 compatibility mode?)
    3) Use a troubleshooter(How to run troubleshooter?)
    4) Update drivers (http://www.forumswindows8.com/tutori...ivers-8381.htm)
    Check your network adapter driver if it is damaged, outdated or incompatible. Use Windows update to update your driver or download and install a driver.

    6. Windows 8 Black screen

    Solutions:

    1) Reboot the system by pressing power button. Sometimes, rebooting can fix this issue.
    2) Go to safe mode to uninstall certain programs you've been installing lately, try to disable all NON Microsoft installed software, uninstall your third party antivirus program, remove anything plugged in via the usb ports then restarted your computer.
    3) Disconnect all the external devices (except mouse and Keyboard) and check
    4) Check your graphic Drivers and programs if they are compatible with windows 8. (Windows Compability Center). Try to install incompatible program and update the driver. Be sure that you install driver in compatible mode.
    5) If you tried to upgrade from Windows Vista to Win 8, you may try to remove the drivers of the Graphics card, Audio Card, Network Card and security programs. Then, reboot the system to perform upgrading again for a test. If you tried to upgrade from Windows 7 to Win 8, please boot into Safe Mode with the option “enable low-resolution video” and see how it works.
    6) Check your ios file. You might have a corrupt download that is causing the issue.
    Check the ISO Sha 1 hash to verify if you have the correct hash. If they don't match then your download is corrupt and you will need to download a new ISO and reinstall.
    64-bit (x64) Download (3.3 GB) Sha 1 hash —0xD76AD96773615E8C504F63564AF749469CFCCD57
    32-bit (x86) Download (2.5 GB) Sha 1 hash —0x8BED436F0959E7120A44BF7C29FF0AA962BDEFC9

    7. Windows 8 freezes

    Solutions:

    1) Check system if it meets system requirement to install Windows 8
    2) Check if any new program/driver has been installed or upgraded. Disabling/un-installing the program/driver might fix this.
    3) Run System Maintenance Troubleshooter to see if it helps (How to run troubleshooter?)
    4) Try to update all the drivers and check if it helps. (How to update drivers?)

    8. Can not play YouTube video

    Solutions:

    1) Upgrade to the most recent version of Adobe's Flash Player. Please note that before installing Adobe Flash, you will need to first uninstall any older versions you currently have running on your computer.
    2) Temporarily disable popup blocking software installed on your computer to test.
    3) Allow YouTube.com as a trusted site in your Firewall software.
    4) Ensure other applications like Quicktime, iTunes, Real Player, or Windows Media Player aren't set as the default streaming application, as this might affect the video player.
    5) Check your third party program like firewall or antivirus program. Try to disable/remove your firewall/antivirus programs.

    9. Driver won't be installed/ recognized

    Solutions:

    1) Check if your driver is compatible with Windows 8 (Windows Compability Center). Try to update driver for your hardware and install driver in Windows 7 compatibility mode (How to install driver in Windows 7 compatibility mode?)
    2) run hardware and devices troubleshooter and check if it helps

    10. Cannot activate Windows 8

    Solutions:

    You may activate Windows 8 manually by Phone Activation
    a. Click Start, and in the Search box type: slui.exe 4
    b. Press enter on your Keyboard
    c. Select your Country.
    d. Select the Phone Activation option, and hold on for a real person.

  2. #2
    raven
    Guest

    Default Re: Top 10 Issues and Solutions for Windows 8

    Man! Thanks a ton! bookmarked

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  4. #3
    laurent21
    Guest

    Default Re: Top 10 Issues and Solutions for Windows 8

    Thanks you very much for the tips!

Thread: Top 10 Issues and Solutions for Windows 8 - Windows 8

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