Hi everyone,

I am trying to install KB2756872 on a Windows 8 PC, but all of tiles and icons are missing after the installation KB2756872. Have you ever had this issue?

Please let me know how can I fix this. Thanks in advance

Rissa

If half of the icons are missing, it's likely that the install is corrupt. Start over with a clean install, if the DVD was burned.

Cat

That one also, if an upgrade, has a prerequisite to download and run first. Further, IF win8 is first running properly, all that is are the cumulative windows updates for win8. When that is the case a message to that affect appears AFTER running the prerequisite plus the install. And if you are messed up, it is almost certainly a messed up install, as Cat said. Do it over OR create some install media such as a DVD or USB, boot from it, and sometimes the recovery environment may fix a messed up install. IF you have either the boxed win8 or the downloaded upgrade or new install iso with key, or the email link that one gets with such downloads, so one can download it again to save it as iso and to create booitable media, on any functioning computer, then you can create the media.

Rissa,

Uninstall the KB you mention. See what that changes. You can also take a look here, KB2756872 - Bing

Personally, losing icons & tiles might relate to something else & deeper than that Update. There are articles about snags installing it but, not it breaking things after the fact.

Cheers,
Drew
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Agree with Drew

Thank you, John.

Cheers,
Drew
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