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  1. #1
    chrisrach3
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    Default HELP! ISQL equal_not_less random reboot

    I'm in big trouble here. Just bought Windows 8 (Pro?) on Friday. Love(d) it. On Saturday, I refreshed...without knowing it would delete Office, Adobe, Avast, etc., but I just reinstalled, no biggie. Today, the computer did a Windows Maintenance, and it seems that the whole thing has slowed down since then. I noticed that Avast was missing, so I reinstalled it. Still slow.

    So I did a restart, and it got stuck on "preparing configuration..." something rather. It wouldn't restart. It was stuck on the screen for about 20 minutes before I did a hard (?) reset, holding down the physical power button. Then when I turned it back on, it started up but never went to the HP screen...it was just black the whole time. At that point, I called Microsoft, and while on hold (of course), it started working. It started up, maybe a couple of times, and looked to be working.

    Then it started happening.

    The "blue screen" ISQL "equal_not_less" message popped up, with the face, and it rebooted itself, no questions asked. I assumed it was a one-time thing since I did the whole "hard reset" thing (or whatever the heck it's called), but it kept doing it over and over. I can't figure out what's triggering it, though.

    I'm halfway surprised I got through this whole post without it rebooting. Is anyone else having this same problem? Is there a relatively easy fix? I don't know much about computers...probably enough to be dangerous. I'm the type who's paranoid about messing with registries, if that gives you an idea.

    Any help would be GREATLY appreciated.

    Thanks
    Chris

  2. #2
    EricHooooopark
    Guest

    Default Re: HELP! ISQL equal_not_less random reboot

    Please read the following information which may help you:

    The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    Parameters
    The following parameters are displayed on the blue screen.
    Parameter Description 1 Memory referenced
    2 IRQL at time of reference
    3 0: Read 1: Write

    4 Address which referenced memory
    Cause
    This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.
    The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.
    If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.
    Resolving the Problem
    If a kernel debugger is available, obtain a stack trace.
    To resolve an error caused by a faulty device driver, system service, or BIOS
    1. Restart your computer.
    2. Press F8 at the character-based menu that displays the operating system choices.
    3. Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.
    To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
    1. Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.
    2. Try disabling memory caching of the BIOS.
    3. Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer.
    4. Make sure the latest Service Pack is installed.
    5. If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
    6. For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.
    If the message appears during an installation of Windows, make sure that the computer and all installed peripherals are listed in the Microsoft Windows Marketplace Tested Products List.

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  4. #3
    Senior Member Medico's Avatar
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    Default Re: HELP! ISQL equal_not_less random reboot

    My question is, if you installed on Friday and all was good, why would you have to Refresh On Saturday?

    Obviously something was not right.

    My advice (I assume you burned a DVD) Boot to the DVD, Choose Custom Install, choose Disk Options, choose Format the disk, then install Win 8 onto you now formatted disk with nothing left on it to cause corruption of your system.

  5. #4
    chrisrach3
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    Default Re: HELP! ISQL equal_not_less random reboot

    Thanks to both of you for your help.

    Quote Originally Posted by Medico View Post
    My question is, if you installed on Friday and all was good, why would you have to Refresh On Saturday?

    Obviously something was not right.
    Good question...I really didn't need to. The refresh was just because I had heard that people were able to go as low as 6 seconds from pushing the power button to being on their home screen. Mine was around a minute...which is FANTASTIC...but I thought I'd try it anyway. Plus I didn't realize it was going to wipe all the programs. I didn't read too much about it before I did it.

    Quote Originally Posted by Medico View Post
    My advice (I assume you burned a DVD) Boot to the DVD, Choose Custom Install, choose Disk Options, choose Format the disk, then install Win 8 onto you now formatted disk with nothing left on it to cause corruption of your system.
    I assume you're talking about reinstalling the operating system and, therefore, formatting my hard drive? Meaning I would need to back up my files? That's always a headache...as I don't do that regularly (as I should)...but I agree that it's probably the best solution.

    Especially since I have no idea what a kernel debugger or a stack trace is.

    Thanks again
    Chris

  6. #5
    chrisrach3
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    Default Re: HELP! ISQL equal_not_less random reboot

    I will say, though, that since I installed the NVIDIA driver, I haven't had any issues...I don't know if that's what did it, but that's what I can remember. Would that make any sense?

  7. #6
    Senior Member Medico's Avatar
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    Default Re: HELP! ISQL equal_not_less random reboot

    If the PC is running the way you expect it to work, and to your satisfaction then there is no need to reinstall.

    If your friends are booting in 6 seconds, then perhaps they are using rapid boot and an SSD drive. Your Bios would have to be the new UEFI standard rather than the older Bios standard. Your boot time is very standard for an average PC.

    The other reason I prefer burning the ISO file to DVD is that the DVD also allows access to the repair console if that becomes necessary.

    There have been MANY more recorded problems with the Upgrade Installation. There are just too many variables that can cause problems. If the present OS is not working quite right why would anyone think installing a new OS into this less than pristine OS would solve the problem. In my experience it only makes it worse and the time saved with this Upgrade Installation in many cases is more than made up in trying to fix the problems in the new OS.

  8. #7
    chrisrach3
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    Default Re: HELP! ISQL equal_not_less random reboot

    Quote Originally Posted by Medico View Post
    If the PC is running the way you expect it to work, and to your satisfaction then there is no need to reinstall.
    That's what I figure as well.

    Quote Originally Posted by Medico View Post
    If your friends are booting in 6 seconds, then perhaps they are using rapid boot and an SSD drive. Your Bios would have to be the new UEFI standard rather than the older Bios standard. Your boot time is very standard for an average PC.
    The guy with the 6-second boot was a MicroCenter employee, and he had a laptop that was 4 years old...not sure exactly what he had, but my guess is he also spends more time making his computer efficient (because he knows how to).

    Quote Originally Posted by Medico View Post
    The other reason I prefer burning the ISO file to DVD is that the DVD also allows access to the repair console if that becomes necessary.
    I forgot to mention...I have the disk (I assume it's DVD?) that came in the Windows box, so I assume it has the repair console. Although I expected that option to come up when I reinstalled Windows 8 but it didn't. Or maybe it did but I was ignorant and didn't understand it.

    Quote Originally Posted by Medico View Post
    There have been MANY more recorded problems with the Upgrade Installation. There are just too many variables that can cause problems. If the present OS is not working quite right why would anyone think installing a new OS into this less than pristine OS would solve the problem. In my experience it only makes it worse and the time saved with this Upgrade Installation in many cases is more than made up in trying to fix the problems in the new OS.
    Is the $40 disk only an upgrade? Can I not format the hard drive and boot from the Windows 8 DVD?

  9. #8
    Senior Member Medico's Avatar
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    Default Re: HELP! ISQL equal_not_less random reboot

    The $40 price is for the Upgrade media download. The Upgrade media download is only allowed if it is replacing a qualified OS. Any previous Windows version from XP forward is a qualifying OS. Yes it can be used on a formatted partition, assuming it is formatted at the proper time.

    Yes you can format the partition you are installing Win 8 into, but only as a part of the installation. For example, formatting the partition before booting to the DVD might disqualify the use of this media since there is not an installed OS.

    However you can perform the format as a part of the Win 8 installation. After you boot to the DVD you will be asked about Upgrade Installation or Custom Installation. Choose Custom Installation, then on the next screen choose Disk Options (I believe that's what it says) Select the partition you wish to format and choose Format from the options. Once you format the partition you can start the installation.

    Using this method allows Win 8 to see there is a qualifying OS prior to the installation.

    If your partition is formatted first you would have to use the more expensive Full Install, OEM edition.
    Last edited by Medico; 10-30-2012 at 12:04 PM.

  10. #9
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    Default Re: HELP! ISQL equal_not_less random reboot

    I find it hard to believe that one can press the power button & get to the Start screen in 6 seconds, even with an SSD.

    One reason for this, is that Windows 8 has an intentional delay of 10 seconds prior to booting into the OS to give the user recovery/other OS selections (if dual booting). This was discussed here back in the summer, but cannot find a link at the moment.

    Cat

  11. #10
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    Default Re: HELP! ISQL equal_not_less random reboot

    I believe the multi-boot can be set, once the OS is loaded, to just load the default. With UEFI (I don't have it) and an appropriate SSD (I don't have one at least not one the BIOS will recognize as bootable - it will NOT boot from a USB controller-controlled anything) then I think it would go up that fast. Provided one just counts appearances. No OS is done loading until substantially after the user logon stage is past, at least not one I have used since user logons were first invented. If there IS an exception it's not from Microsoft, I have used every one they ever released. As the storage device access monitor (idiot light, task manager, or whatever) will show, the OS is still working for a considerable period of time. The only exception is a partial exception: waking from hibernation can appear blazing fast (because the darn thing is more or less still loaded, just shufflerd into the pagefile or wherever they stuff it, I don't remember the details).

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