Can't delete corrupted files in Win 8? - Windows 8

hi everyone,

I am planning to backup my pc but a corrupted file has just hindered me to doing that. The error message 0x80070570 appears if I try to delete it or move it. I have also tried to delete it in the safe mode but with no luck.

I know you guys may have experienced the same in windows 8, so i come here for some help.

any hints or suggestions in this would be greatly appreciated.

Hi,

Try running chkdsk when booting your computer;

Or try to delete the corrupted files under Safe Mode.

Hi sunyekerry,

Try deleting them while in Safe Mode. If unsuccessful, post the exact error message you see.