Hey guys,

Last evening, I tried to reinstall the Windows 8 home premium for it seems unstable in operation these days. Before the reinstallation, I backed up all the important information for me. It is OK! While after the reinstallation, there seemed some problems. It refused to have access to those data.

Can you give me some suggestions?

Thanks for your help!

Your computer may be running with NTFS filke system, so access to all the files and folders will be restricted by ACL (Access Control List).

You can solve the problem by endow the backup folder RTJ account access previlige in the "security " tag. If you are not clear about the detailed steps, you have to take it the the after-sale for help.