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  1. #1
    Junior Member
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    Default Cant install HP driver

    Hi there,

    I would like to install my printer's driver (its HP Deskjet F2400) on my windows 8 Release Preview. During installation menu I only found "Exit" No install, no open user's manual,... Even when I downloaded the drivers from HP's Website it still the same!

    Is it caused by the windows 8 or HP?

  2. #2
    Senior Member Medico's Avatar
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    Default Re: Cant install HP driver

    Is this the site you downloaded the driver from? If so I would try the Win 7 drivers in the same bitness as your OS.

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  4. #3
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    Default Re: Cant install HP driver

    Have you tried the print & scan drivers from Windows Update, if provided? That may be your best shot at using this printer.

    As an owner of a HP computer, I've found driver support, especially upgrades, non-existent. Almost 3 years old, and only one software update, something about LightScribe, which I don't use, was offered. Oh, & I forgot, the HP Support Assistant was updated also, big frigging deal.

    All that does, is an animation of a magnifying glass examining the computer from one corner to the other takes place, then it reports that all is fine. Baloney! I guess it was just looking at the outside, because most of the OEM drivers have been updated to newer ones in the last year. Realtek HD Audio releases an updated driver 5 to 6 times a year, I get it from File Hippo.

    As far as HP printers are concerned, & I stated this the last time that I responded a HP printer topic, a pattern is developing here. In the past 3 to 5 years, HP has saturated the market with printers, boatloads of them. Prior to (& after) Windows 7's release, same issue with Canon. No Windows 7 support from Canon, especially 64 bit.

    The very same pattern between HP Printers & Windows 8 is developing fast, that Canon (typically, much more expensive) printers had with Windows 7. Many who depended on these printers for a living (those into photography & editing) had to postpone a Windows 7 install for their business & stick with XP. Some of these printers cost over $4,000 at the time of purchase.

    I can't say until the smoke has cleared, but it's looking like HP's not going to support Windows 8 with their printers (or computers). They are the very worst for support across multiple OS's. Like I stated before, I don't expect hardware that's 20 years old to be supported, but the OEM's ought to support a product for at least 3 Windows OS releases. That's what, 9 years? Not too much to ask, IMO. With Windows 8, that would include anything designed for Windows Vista forward.

    I hope the best for your issue, but don't hold your breath waiting on HP for anything. They don't care about the needs of their customers (recall the recent $99 WebOS tablet sucker job they pulled?), all they care for is the bottom line for the corporation. This means introducing & selling a new line of printers.

    This is also why I'll never buy HP again, anything, not as much as sleeve of blank CD's, no matter the price. More than likely, a third of them would only be good for Frisbee usage.

    Cat

  5. #4
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    Default Re: Cant install HP driver

    Try to run it in windows 7 compatibility.

  6. #5
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    Default Re: Cant install HP driver

    I've tried to run several HP OEM drivers in Windows 7, Vista & XP compatibility, all to no good. Hopefully, the OP will have better luck than the majority of HP branded products.

    Cat

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