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  1. #1
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    Question Automatic repair not working: Problems with Bios

    I am having the same issues. System crashed while using Adobe Photoshop, Auto Repair does not work, prompts for system disk. Will not boot from or access system disk. I have created bootable Win8 disks from ISO file, on 3 DVDs, 2 falsh drives, 2 external hard drives, and an HP pocket drive. It will not boot from ANY of these. I even tried to boot from my WIn7 install disk. Nothing. I get a repeated screen the 'a device attached to your computer has failed or is failing. Please correctly attach all devices." I have detached ALL external devices, including the pocket drive, and get the same error. I cannot access a dos prompt to use the 'setup' on the install disks (or even re-format my hard drive!). I have no BIOS option that allows USB devices to boot. I have been to every forum and tried every fix I have seen thus far, to no avail. One suggestion even said to install the Win8 OS on an external drive, using the Downloader, and during the install you will be given an option for 'custom install' and you can load it to the external. This does not occur.
    I did transfer the files from a bootable DVD to the external drive, but it did not help. Using my laptop (how I created all these disks), I go to the 'setup' on the disk or USB drive and begin the install, but never get a 'custom' option. It tries to install over my Win7 (again) on the root drive. I cannot have both computers fail. Other than a new hard drive, what are my options here? This is killing me! I NEED my computer back to make a living. The apps I need are not on my laptop!

    Thank you!

    OBTW, I cannot get into the BIOS (or CMOS?) that allows booting options like safe mode, command prompt, etc. It is not an option offered in my bios setup. I have tried ALL the F-keys on boot, nothing! PLEASE HELP!!

  2. #2
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    Default Re: Weird Problem with WINDOWS 8 RELEASE PREVIEW.

    I have downloaded this image 5 times, using different methods on different media. The SHA-1 utility shows a match on all. I still cannot get a bootable disk or device. Cannot access any of my drives containing these bootable images. BIOS boot sequence has 3 options and I have a boot file in all of them. I still get the same errors: 1. 'external storage device not connected properly. Reconnect and restart. (even with NO devices connected) 2. black screen- Disk read error- restart, 3. Auto Repair failed. 'Please insert installation disk and run repair functions' (similar) NOTHING works!

    PLEASE HELP!

    Quote Originally Posted by Ted Myers View Post
    Something happened during the installation. Here's what I would do.


    Download the iso File once again

    Check the Sha 1 Hash to ensure the iso downloaded properly

    Burn the iso file to DVD.

    Reboot to the DVD and Clean Install Win 8 RP again.

    Remember this is still a beta OS and as such there will be problems. You can help minimize those problems by following the installation advice exactly. You should never overwrite your licensed, released OS to install a beta OS. That is asking for problems.

    In the past MS has only released beta OS's to a select group of people for testing. In this new OS they released it for everyone. In my opinion this might have been a mistake, but they wanted to see what problems the average person would have. Unfortunately the average person does not always read the fine print about the kinds of problems you can encounter with a beta OS.

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  4. #3
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    Default Re: Weird Problem with WINDOWS 8 RELEASE PREVIEW.

    OBTW, this is not a new install. W8RP has been working fine for over a week without a single glitch until a full blown crash!

  5. #4
    Senior Member Medico's Avatar
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    Default Re: Automatic Repair failed in windows 8 CP

    Do you have an option in the Bios to change the boot order? It sounds like the DVD drive is not ordered first in the Boot Order of your Bios, so that it always defaults to your HD and the corrupted installation.

    If you can find this option in your Bios, change the order of boot devices and place the DVD Drive first with the HD second, then insert the DVD and reboot. The system should see the DVD in the Drive and choose that device to boot to.

    Once you have this fixed, it is never a good idea to use a beta OS for work. Also it is a good idea to create Images of your setup along with a boot disk of the Imaging app, although if the Bios is not set to boot to DVD first, that will not help either.

  6. #5
    Senior Member Medico's Avatar
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    Default Re: Automatic repair not working: Problems with Bios

    I moved this to a thread of it's own as it will get better exposure. Posting in 2 separate threads could pose a problem for people posting possible solutions.

  7. #6
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    Default Re: Automatic Repair failed in windows 8 CP

    Quote Originally Posted by Ted Myers View Post
    Do you have an option in the Bios to change the boot order? It sounds like the DVD drive is not ordered first in the Boot Order of your Bios, so that it always defaults to your HD and the corrupted installation.

    Yes and yes. I have rearranged the boot order multiple times, even disabled all but the DVD!! BUT....
    Shhhhh... be vewy, vewy, qwiet.... After literall 50+ reboots in the past 24 hours, I finally got "Press any key to boot from DVD'. I pressed, Windows logo and little swirley-gig appeared, hard drive light is flashing... for the past 30 minutes!! Just when I thought it was going to let me in!

    If you can find this option in your Bios, change the order of boot devices and place the DVD Drive first with the HD second, then insert the DVD and reboot. The system should see the DVD in the Drive and choose that device to boot to.

    Once you have this fixed, it is never a good idea to use a beta OS for work. Also it is a good idea to create Images of your setup along with a boot disk of the Imaging app, although if the Bios is not set to boot to DVD first, that will not help either.
    Yes, I know all that. Hindsight is always 20-20 :-/
    BIOS is always set to boot DVD first. I just wish I could boot from USB! I have beta-tested every Windows OS since ME! Sometimes I trust too much! Let's just hope this current screen changes soon!

    OOPS, there it is. Same old message!! Error 0xc0000e9, File /BOOT/BDC
    Problem communicating with a device connected to your PC. If error continues, contact hardware manufacturer"- OK, which one? I get the same error with ALL or NONE connected. I have no way of knowing if this is an accurate error, or which device, when I have disconnected them all and gotten the same error (unless it is the DVD drive itself? hmmmm.)
    Could be why it had trouble reading it, and it was not blinking during the bootup. Guess I'll have to keep trying!

    Thanks for the input! Back to the drawing board!
    DN

  8. #7
    Senior Member Medico's Avatar
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    Default Re: Automatic repair not working: Problems with Bios

    Is there a chance your DVD drive has gone bad? This are not real expensive devices and there are times the quality is less than ideal. They do fail without warning at times.

    Oh I see in your last sentence you might have had that idea as well, missed that.

    I have no other ideas at this time but someone else might.

  9. #8
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    Default Re: Automatic Repair failed in windows 8 CP

    Thanks.
    No joy yet! ;-( Cleaned the laser several times, ho help. Just have to keep rebooting and hope it hangs in there. I seem to remember having a similar issue when upgrading to Win7 from Vista. Wound up after a week of trying, formatting the drive and installing clean. Worked fine since and on 4 machines I did after that! Upgrades have a problem reading the DVDs. I even used a G-Burn to insure I could control the speed, which seems to be an issue with these ISO files. Burning at 2-4X seems to work where higher speeds do not. Of course none of this tells why the crash happened in the first place, but I guess I will cross that bridge, when I get to it! Thanks Ted

  10. #9
    Senior Member Medico's Avatar
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    Default Re: Automatic repair not working: Problems with Bios

    I also do not agree with the Upgrade route. Clean installs all the way. For a beta OS there is not an upgrade path from one beta to another. MS states there is an upgrade available from Win 7 to Win 8 RP, but I do not trust it.

    Plus it's kind of crazy to replace a licensed, released OS with a beta. That's why I dual booted and kept Win 7 while clean installing Win 8 RP after deleting the Win 8 CP partition. Win 8 RP installed nicely into the unallocated space left from that deletion.

    Good luck in solving the problem. If you can boot into Win 7 (I do not know for sure if you dual booted this or not) perhaps you can delete the Win 8 partition and start over.

Thread: Automatic repair not working: Problems with Bios - Windows 8

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