Page 1 of 2 1 2 LastLast
Results 1 to 10 of 19

  1. #1
    Hansjr
    Guest

    Default Windows Live Mail: Attachments disappear

    I have just got a brand new laptop, and installed Windows 8. As I needed a POP3-mail system I installed the Windows Live Mail, and it works as long as there are no attachments in the received mail. But attachments just disappear in the sense that there are no signs whatsoever indicating that there are any attachment.
    I am using Norton security. Could there be a definition here?

  2. #2
    Moderator Drew's Avatar
    Join Date
    Mar 2012
    Posts
    1,760

    Default Re: Windows Live Mail: Attachments disappear

    Hans,

    Remove Norton, then we'll talk. I never have recommend Norton to clients... have removed it from a lot of my customers machines. Nor is there any necessity to load Norton onto a Windows 8 machine since the OS comes w/ it's own security right out of the box.

    I have used WL Mail some or had clients w/ it & never any such attachment problem.

    Cheers,
    Drew
    Attachment 1936

  3. Windows 8 Forums Ads
    Join Date
    Mar 2012
    Posts
    1,222

  4. #3
    Hansjr
    Guest

    Default Re: Windows Live Mail: Attachments disappear

    Hello Drew,
    Thank you for the advice so far. I have now removed Norton, but it did not make any difference. Can we talk more now?
    Is there a definition stopping attachments?

  5. #4
    Senior Member
    Join Date
    Aug 2011
    Posts
    304

    Default Re: Windows Live Mail: Attachments disappear

    Have a look at your options - safety options - Security Tab. There are a couple of things there that could cause the problem.

    Attachment 1939

  6. #5
    Hansjr
    Guest

    Default Re: Windows Live Mail: Attachments disappear

    Hello Davehc,
    Thank you for your advice. I had almost the same options as you pointed at, but now it is exactly the same. But I can still get no attachments in the mail.
    Any other suggestions?

  7. #6
    Senior Member
    Join Date
    Aug 2011
    Posts
    304

    Default Re: Windows Live Mail: Attachments disappear

    Just to clarify. The options I "arrowed" were the ones you should NOT have. ? If you have it like mine, then I am pointing a finger at Norton. Cant help you there - I don't use it.

  8. #7
    Hansjr
    Guest

    Default Re: Windows Live Mail: Attachments disappear

    As indicated in a former message, Norton is gone/thrown away.
    Supplementary information: My wife has also a new pc, but running Windows 7, also with Windows Live Mail. She does not get any attachment either.
    Is it a basic problem that Windows Live Mail does not support attachments?? Does anybody else get mails with attachments on Windows Live Mail?

  9. #8
    Senior Member
    Join Date
    Aug 2011
    Posts
    304

    Default Re: Windows Live Mail: Attachments disappear

    I have used Windows live mail since its birth. I have had no problems with attachments.
    But if your wife has the same problem, on another computer, then it could be a common security program you are running, or a router firewall problem, perhaps?
    Does your ISP use a spam filter (As mine does!) which may be a little too aggressive?
    Last edited by davehc; 01-15-2013 at 10:56 AM.

  10. #9
    Hansjr
    Guest

    Default Re: Windows Live Mail: Attachments disappear

    Strange things happen. First: I still have my old pc (thank God), running Outlook, using same mail address. Here, the mails contains til attachments, as also my Iphone does. So my ISP (Telenor) is not stopping the attachments.
    The strange thing: When, in Windows Live Mail, I hit "Help" and "Help with mail", I get a Firefox window with "Outlook", containing also my mail inbox. And in this picture, I get the attachments!! So they are there, it is more a question of having them displayed in the Live Mail. (The Outlook page seems not to be updated continously, but that is another issue)

  11. #10
    Moderator Drew's Avatar
    Join Date
    Mar 2012
    Posts
    1,760

    Default Re: Windows Live Mail: Attachments disappear

    Hans,

    Here's a suggestion that solve the situation...

    Try, instead of using WL Mail, opening IE & going to Outlook.com

    Cheers,
    Drew
    Attachment 1940

Page 1 of 2 1 2 LastLast

Thread: Windows Live Mail: Attachments disappear - Windows 8

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Featured Pages:    Windows 8 | Windows 8 Forum | Windows 8 Install | Windows 8 Error | Windows 8 Download | Windows 8 System Requirements | Windows 8 Themes | Windows 8 Key | Windows 8 Drivers| Windows 8 Security | Windows 8 Hardware | Windows 8 Networking | Windows 8 Performance | Windows 8 Sound | Windows 8 Software | Windows 8 Tutorials | Windows 8 Virtualization Virtual Desktop Windows 8 | Windows 8 Registry | Windows 8 Backup | Windows 8 Recovery | Windows 8 Restore | Windows 8 Firewall | Windows 8 Aero Theme | Windows 8 Blue Screen | Windows 8 Activation| SEO by WebProfits