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  1. #1
    Junior Member
    Join Date
    Sep 2012
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    1

    Default Windows 8 mail app doesn't show Gmail

    Hi all,

    I added my Google account to the mail app. I got no errors when adding, but the mail account doesn't appear in the Mail app.

    I don't see the logo or title appearing under Hotmail. There are no mails from the account in my inbox. However, when I go to the start screen, I do see subjects of mails (of the Google account) on the Mail tile. I have tried to uninstall mail app and re-install it, then add the gmail to mail app, but same issue.

    Any workaround?

  2. #2
    Senior Member Medico's Avatar
    Join Date
    Mar 2012
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    3,606

    Default Re: Windows 8 mail app doesn't show Gmail

    The mail app has caused many problems. Mine does work in Win 8 Ent. Eval. (RTM code). Which version of Win 8 are you testing?

    You can always use WLM or Google web mail from the Desktop UI.

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  4. #3
    Moderator
    Join Date
    Aug 2011
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    1,157

    Default Re: Windows 8 mail app doesn't show Gmail

    The following instructions may help to resolve your issue:

    1. Open the Charms (using Windows key + C or moving your mouse to the top or bottom right corner of the screen)

    2. Select Change PC settings > Ease of Access

    3. Switch the "Tab through webpages and apps using caret browsing" setting from 'ON' to 'OFF'

    4. Switch back to the Mail app, and attempt to add your account or add an entry to your calendar.

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