Hello guys,

Recenlty, here is a problem always annoying me a lot. Most of the time when I try to open my Firefox (Google), it just hangs there and sometimes crashes. Then I have to press Ctrl>Alt>D to close it, but it takes a very long time. And sometimes I have to try several times to close it. But the Google Chrome, being openned through start menu, can work noemally. Then I tired to remove viruses with antivirus software. But after the removing, Firefox can still not be used. In addtion, the operating system of my laptop is Win 8.

As a newbie, I have little knowledge about computer, so pls advise!

Thank you very much!