View Full Version : Cant get to start menu..

05-04-2013, 08:33 AM
every time i open my windows 8 pc, it gets to the part where it shows the windows 8 icon, and a loading spinner at the bottom. then ALL my devices connected via usb disconnect from the computer, and i cant use my mouse, keyboard, or screen. what can be causing this problem? ive gone to my drivers panel and they are all up to date and "working properly", what is the problem?

05-04-2013, 08:22 PM
How are you going to your drivers panel if your mouse, keyboard and screen aren't working?

In any case, my next question is what your usb devices are plugged into. Is it some sort of usb hub, front usb ports or back ports? Usually the back ones are the most reliable, the front ones don't always provide enough power and can shut down if overloaded, same goes for a 3rd party usb hub (though powered ones are less prone to this).

Hope that helps.

05-04-2013, 11:05 PM
no the devices work after it actually gets passed the windows 8 icon, but it doesnt 90% of the time, they just get there and then shut off. both the ones in the front and back are the ones that stop working.