View Full Version : constant freezing
Chadi
06-09-2012, 04:09 PM
My windows 8 CP 64bit is constantly freezing on my Samsung ultrabook. I had W8 first preview copy from March that was fine though, same laptop.
I see errors like this right before I have to manually reboot (shutdown, start)
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
Medico
06-09-2012, 04:23 PM
I would clean install Win 8 RP. Win 8 CP is the older OS. Both of these are beta OS's.
Chadi
06-09-2012, 04:24 PM
Sorry I meant RP not CP. CP was the one older but more stable.
Medico
06-09-2012, 06:07 PM
I guess I would ask how you installed Win 8 RP. In most of our experience, it is the superior and more stable OS.
Did you download the ISO file from an approved source, burn it to DVD and use the DVD to Custom install Win 8 RP?
What I did was delete my Win 8 CP partition from within Win 7 (dual boot scenario) then installed Win 8 RP into the unallocated space left with that deletion. Everything is rock solid now.
catilley1092
06-09-2012, 07:54 PM
CP was also surprisingly good to me, but RP is far better. The only thing that doesn't work on RP that did on CP is my built in wi-fi card (Atheros ER5007EG Wireless Network Adapter). However, I run my PC through it's Ethernet connection for security, so that's no big deal to me, at this time anyway. There is also a noticeable delay in startup, but that's by design. To give the many users that are running the very popular SSD's a chance to select boot time menu options (like getting into the BIOS settings, or changing boot options).
RP is far better because I can install more Metro Apps besides the Weather & Mail apps, the only two that worked for me with CP. And it's just as responsive as CP was. So far, it seems to be a solid OS, but keep in mind that it's still a pre-release OS, & there will be further improvements made.
In addition to what Ted stated in his post, did you burn the ISO image at a slow speed (around 4x), & verify the burn? Both are important to do.
Cat
Chadi
06-11-2012, 07:51 AM
I installed using USB method, using MS' USB utility tool as well.
Still freezing dozens of times a day :(
catilley1092
06-11-2012, 11:17 AM
Actually, I need to get into the practice of installing that way, many users have reported much faster install speeds, & MS does provide the tool. There's one for Linux OS's also.
The only thing that I can think of is that either the ISO image that you downloaded is corrupt, a bad driver (the wi-fi driver provided by MS was causing BSOD's on me) or possible hardware issues. My 1st suggestion would be to re-download the ISO from here & re-install.
Windows 8 Release Preview ISO formats (http://windows.microsoft.com/en-us/windows-8/iso?ocid=W_OFF_W8P_TechCenter_ISO_en-us)
Using this download manager to do so.
Download Internet Download Manager 6.11 Build 8 - FileHippo.com (http://www.filehippo.com/download_internet_download_manager/)
This will keep the ISO file downloading at a steady pace, & prevent corruption also. If this doesn't solve the issue, we'll need to investigate further.
Best of Luck,
Cat
Chadi
06-12-2012, 04:20 PM
Followed your steps, still freezing.
Level Date and Time Source Event ID Task Category
Error 6/12/2012 8:15:06 PM Microsoft-Windows-Dhcp-Client 1001 Address Configuration State Event Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x88532EB8F9AB. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Warning 6/12/2012 8:13:00 PM BTHUSB 28 None The local adapter does not support Bluetooth Low Energy.
Warning 6/12/2012 8:12:59 PM AFD 16001 None "The description for Event ID 16001 from source AFD cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Afd
\Driver\aswTdi
"
Warning 6/12/2012 8:12:56 PM Microsoft-Windows-Kernel-PnP 219 (212) The driver \Driver\WudfRd failed to load for the device ACPI\ACPI0008\5&15d725f4&0.
Critical 6/12/2012 8:12:56 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error 6/12/2012 8:13:00 PM EventLog 6008 None The previous system shutdown at 8:09:00 PM on 6/12/2012 was unexpected.
catilley1092
06-12-2012, 06:54 PM
OK, you've followed the instructions given to install the OS. That ground is covered.
Sounds like a possible hardware issue, mabye a driver? I did have one driver issue myself, using CP, my wi-fi card worked perfectly, using RP, I have no wi-fi, & everytime the driver tried to install itself, it'd BSOD in the process. So for the time being, I've chose to "hide" that update.
Have you tried to install using your DVD ROM? I know it would be slower, but it's worth a shot. It's also the only way that we'll know to rule out the install method. I mean, it's not working, what's there to lose? You have the ISO, burn it slow (4x max) & try that.
If that doesn't do the trick, then it's a bad driver somewhere causing the issues. These notebooks are fairly new, & should run Windows 8 RP fine, provided the right drivers are in place. Keep in mind that if this is the issue, it should be corrected sometime in the very near future, as Windows 8 is going to RTM very soon.
Don't give up, we're here to help see you through this.
Cat
Chadi
06-13-2012, 05:04 AM
I don't have a DVD, like I mentioned in my 1st post its a Samsung ultrabook.
Shouldn't the event logs state exactly what the problem is?
Medico
06-13-2012, 08:30 AM
If you can interpret the event logs, they might have a clue as to what's happening. It appears one of your system drivers failed to load. You might be able to go to the manufacturer's web site to see if you can update the ACPI driver. Perhaps the Win 7 driver will work. Worth a try.
Chadi
06-13-2012, 09:54 AM
How do I properly interpret the logs? I just copied/pasted before really.
Thanks for your help. Hopefully we can tackle this nonsense. I run a business from my home office and a Christian ministry, this is driving me nuts.
PS: I upgraded the wifi driver directly from Intel's site yesterday. I also (few days ago) already installed most drivers from Samsungs site, using W7 64bit versions.
Medico
06-13-2012, 10:49 AM
I hate to say this, but you should have dual booted Win 8 RP with Win 7 (not sure if that was your original OS, just assuming) Depending on a beta OS for your important work tends to be a risky thing to do.
MS has an explanation of what an ACPI Driver (http://msdn.microsoft.com/en-us/library/windows/hardware/ff540493(v=vs.85).aspx) is.
Samsung has a Drive Manager (http://www.drivermanager.com/en/drivers.php?Brand=Samsung&Logo=samsung&gclid=CIWh05Pwy7ACFQlN4AodN1DZVw) that might help as well.
catilley1092
06-13-2012, 07:46 PM
I don't have a DVD, like I mentioned in my 1st post its a Samsung ultrabook.
Shouldn't the event logs state exactly what the problem is? The reason that I suggested this is because I did a search on "Samsung ultrabook" & came back with many pictures of them with DVD ROMs. There was no exact model given, so I went by what I had seen.
Sorry for any misunderstandings. Yours is evidently different from the ones that I seen. Still, hopefully it'll eventually be right.
Cat
Chadi
06-13-2012, 08:00 PM
708709
I downloaded latest W7 64bit HECI driver from Sammy's site, get that error
Driver Manager showed me that chipset error as well. Installed latest chipset driver from Intell and rebooted, same error in driver manager
catilley1092
06-13-2012, 08:47 PM
At least we now know that you do have a fairly modern computer, being that it has a 2nd generation Intel CPU. Seems like drivers would be already released for yours, but evidently not so yet.
Sometimes, this depends upon just how close the OEM's are working with MS on these issues. Samsung isn't one of the larger players, neither is MSI, as far as their computers goes, as I had a lot of things not working on my MSI FX603-064US notebook (made in Q1/11). Many missing drivers with Win 8 CP, never tried RP on that one, will probably run Win 7 Pro x64 until the wheels fall off on that computer.
I did make a full disk image before trying this out, though. Which is something that I do on a monthly basis, at a minimum. Except the Win 8 RP install, it gets 2 images per month.
Have you tried the Slim Drivers website? It's totally free & w/o obligation. There are those who doesn't like the service, but if it weren't for that site, this computer wouldn't be running XP Pro SP3, XP MCE & XP Pro 64 bit SP2, on the very same PC that I'm running Win 8 RP on, just those are on a different HDD. It has also provided updated drivers for my OEM install of Win 7, HP has yet to offer any, except some "Light Scribe" update that I doubt I've ever used.
Try Slim Drivers out, it's free & fast.
https://www.slimwareutilities.com/slimdrivers.php
At this time, I just don't know what else to suggest, other than wait it out. Please keep us posted on this issue, as it is important to us to see our membership succeed with Windows 8 RP, and the final release.
Cat
Chadi
06-19-2012, 11:06 AM
Found solution from MS' technet forum
Since Windows 8 now runs on top of the Hypervisor and not directly on the hardware layer, that, to me at least, makes it virtualised.
So far, and I'm a few hours in now which is more than most other times before, this has worked absolutely great (Please note however, that I have also disabled all C-Stepping and power management features, to no avail, before this!).
To enable it for yourself and give it a try:
Open Desktop
Win + I (Settings)
Control Panel
Programs & Features
Turn Windows Features on or off
Tick "Hyper-V" (and sub-components, although not required I guess)
Reboot (it will reboot twice to reconfigure your system completely)
Note: Since your system now also has a hypervisor running, you may experience slightly degraded performance. So long as you are not running other virtual machines, this should not be noticable, and trust me any possible slowdowns are probably less annoying than the dreaded freeze.
Interested to hear how people get on with this method.
Medico
06-19-2012, 01:26 PM
I enabled Hyper V a few days ago. I am not sure if I have noticed any changes, but thought it was worth trying.
Thanks for this info, it might very well help the next person.
catilley1092
06-19-2012, 09:33 PM
I attempted to add Hyper-V to my Desktop myself, after the latest install, but the final component (Hyper-V Platform) is shaded out. States that Hyper-V cannot be installed: The processor does not have second level address translation (SLAT) capabilities.
This is on an low end AMD CPU.
I suspect that this feature would work on my notebook, am getting ready to playing with something that I never thought I would, an upgrade install of Win 8 RP.
So is this the promised virtualization features promoted for Windows 8? If so, some CPU's will be left out of the picture. But fairly modern Intel ones (the Core2Duo/Quad & i5/7 series) should be OK. The lower level ones, Pentium & i3, I don't know. However, Intel does have a site to look at their CPU specs & features. I may have posted this link twice in the same thread, still, one can lookup their CPU's capabilities there.
ARK | Your source for information on Intel (http://ark.intel.com/)
Remember, a BIOS update may be required for advanced features of some older CPU's to function. Many of the newer ones has these options enabled, even if the computer doesn't show a BIOS option for them. Like with my notebook, there is no BIOS option to turn virtualization on, but it's there.
Intel (http://ark.intel.com/products/52952/Intel-Core-i5-480M-Processor-%283M-Cache-2_66-GHz%29)
Not the most robust of mobile CPU's, but not bad either.
Cat
oreni
07-03-2012, 01:30 AM
I have noticed that outlook 2010 is causing this , since I changed to the web app of Outlook the freezing stopeed,
any information about this?
Medico
07-03-2012, 02:10 AM
Seems strange, but this could be one of those weird beta problems with Win 8 RP. If you can use the web version of Outlook (I use this for work myself) then this might be the temporary workaround until Win 8 is released this fall.
Thanks for posting this fix as this might help someone else.
catilley1092
07-03-2012, 07:37 PM
For the time being, I'm using Office 2007 Ultimate on Win 8 RP w/no issues to report. However, I haven't tested Outlook on it to see if there were anything wrong.
Again, thanks for reporting this workaround to fix this issue. Hopefully, Outlook will properly work prior to Windows 8 becoming Retail.
Cat
oreni
07-04-2012, 11:12 PM
I have noticed that outlook 2010 is causing this , since I changed to the web app of Outlook the freezing stopeed,
any information about this?
After a couple more days, I can say it has nothing to do with outlook, it just freezes no matter what software i disable.
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