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  1. #1
    claudio
    Guest

    Default External disk not detected, but Windows 8 does

    Hi,
    I deleted the (only) partition in my MyBook Essential 3TB external USB drive, and I'm trying to recover it. The problem is, the disk is correctly detected by the OS (windows 8), and listed as Disk2 basic (disk 0 is the internal disk and disk 1 is an additional SSD disk); however, the disk is not detected by Partion assistant, which properly detects the other two. Any suggestion?

    Thanks,

  2. #2
    AOMEI Technology
    Guest

    Default Re: External disk not detected, but Windows 8 does

    Quote Originally Posted by claudio View Post
    Hi,
    I deleted the (only) partition in my MyBook Essential 3TB external USB drive, and I'm trying to recover it. The problem is, the disk is correctly detected by the OS (windows 8), and listed as Disk2 basic (disk 0 is the internal disk and disk 1 is an additional SSD disk); however, the disk is not detected by Partion assistant, which properly detects the other two. Any suggestion?

    Thanks,
    Hello,

    Sorry, it seems this disk is advanced formatted disk, so our software can not recognize it. We will improve it in the later version.

    You can check whether this disk is advanced format by using HDtune, and if the sector size is a multiple of 512bytes, then the disk should be advanced format.

    Best Regards,
    AOMEI SUPPORT



Thread: External disk not detected, but Windows 8 does - Windows 8

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